Hospitality Business Development

Product Information

Hospitality businesses will still have a legal duty to manage risks to those affected by their business. This involves undertaking health and safety risk assessments, including the risk of COVID-19, and taking reasonable steps to mitigate the risks. Working Safely guidance sets out a range of mitigations employers should consider including: Work with the sector on access finance, including working with the government-owned British Business Bank and its delivery partners. Resilience The success of the vaccine programme means that hospitalisations are expected to rise more slowly than in previous waves, although the rate of growth and duration of the wave remains uncertain. The pandemic is not over and we will still need to remain vigilant of an increase of hospitalisations, deaths and any new variants of concern emerging over the coming months. We will keep the data under regular review and should the health situation evolve government will continue to work and support the sector in managing their businesses alongside the virus. Examples and case studies on hospitality organisations from across the world to demonstrate the globalisation of the hospitality business. Other ways that are often discussed when dealing with the impending changes are the implementation of new technologies, training employees to move away from standard SOPs to become true high-touch experience providers and modernizing the service offering towards individualization and “lifestyle” to create true differentiation.

The government also works alongside VisitBritain on the GREAT campaign, which builds global demand, drives awareness, and increases positive perceptions of the UK. Food and Drink is a key promotion category for the campaign, which highlights the link between British food and hospitality. The campaign aims to raise the international profile of Britain’s food, drink and hospitality offering amongst international trade audiences, consumers and tourists. The campaign also partners with several high-profile chefs and hospitality ambassadors. We want the hospitality sector to be resourceful and environmentally friendly, and supportive of the government’s ambitious Net Zero goals. To do this, we will work with the sector to: Bring sector leaders and businesses together with the UK’s world leading innovation system, including universities and InnovateUK, to support the creation of the next generation of hospitality start-ups, and encourage them to take advantage of emerging technology and digital trends. To strengthen the link between hospitality and tourism we aim to build on existing measures and showcase the best of hospitality in future international communications campaigns by working with the Department for Digital, Culture, Media and Sport, VisitBritain and the GREAT campaign to closely align the messaging around tourism and hospitality.Not only has this boosted the number of rooms on offer, but has also led to a major contribution of global employment opportunities. Covid-19 had a severe impact and international tourist arrivals according to figures from UNTWO, which after years of steady annual growth saw a staggering -73% drop in arrivals in 2020 and -71% in 2021 due to travel restrictions in response to Covid-19.

This strategy sits alongside the government’s High Streets Strategy [footnote 1] and its Tourism Recovery Plan [footnote 2], which collectively have a key role to play in levelling up every part of the UK and ensuring we all have a stake in our nation’s future.What is a hospitality industry? What are some examples? Hotel chains, motels, resorts, restaurants, theme parks, and a variety of other businesses are all part of this large industry. The increasing complexity of the hospitality sector and evolution of its modus operandi - due to the expanded use of technology and data, the evolution of business models with the separation of management from operations or the ever-increasing trend of brands becoming publishers - is leading to the creation of new job profiles, such as asset managers, data scientists or content marketing specialists.